Shipping policy

SHIPPING

Where We Ship We currently ship within the United States only. International shipping is coming soon.  Follow us on Whatnot @superiorsilver_ny and TikTok @superiorsilverny for updates

Processing Time All orders are processed within 1–2 business days. Orders placed on weekends or holidays are processed the next business day.

Delivery Timeframes We ship via multiple carriers depending on your location and order. Estimated delivery timeframes at checkout are provided by the carrier and are not guaranteed. Once your order ships you'll receive a tracking number by email so you can follow it every step of the way.

Free Shipping Enjoy free standard shipping on all orders over $75. Orders under $75 ship at a flat rate of $6. Need it faster? Express shipping is $15 at checkout.

Tracking & Delivery Updates Every order ships with tracking. Once it's on the way, we'll email you your tracking number so you can follow it every step of the way.

If your order shows delivered but you don't have it:

• Give it 24 to 48 hours. Carriers sometimes mark a package delivered a little early.
• Check with your mail carrier or local post office.
• Check with neighbors, anyone in your household, and your building's mailroom or parcel lockers.
• Still missing? Email us at hello@superiorsilver.com with your order number within 7 days of the delivered date. We'll help you file a claim with the carrier.

Once a package is marked delivered to the address provided at checkout, we can't be responsible for lost or stolen packages, but we'll always help you work with the carrier.